Customer care at eye-level

LOEWE Logistics & Care distinguishes itself with competent customer care, in addition to a wide service portfolio. With us, each customer has a direct contact. As a personal customer manager, he is very familiar with your company and your products – this is an enormous competitive advantage, from which not only you, but also the end customer profits.

We are at your disposal:

  • Order acceptance                   
  • Order processing
  • Master data
    administration         
  • Status queries
  • Response processing
  • Complaint processing
  • Special offer calculation and coordination
  • Shipping preparation and service
    recommendations

As an outsourcing partner for integrated customer relationship management (CRM), we support you in all communication channels and provide you with our cross-industry practical experience as a specialist service, also for your customers, by handling all call centre services for you. Contact us!

 
Your advantages at a glance:
 
  • Short decision-making processes and quick reaction to your enquiries
  • Competent and customised advisory
  • A dedicated, direct contact for each customer
  • Customer managers who are specialised in your company
  • Customer service as a service offer for your customers

Your contact

Nina Jasper
Customer Care
 

Röntgenstraße 17
32052 Herford


E-Mail
Tel.: +49 (0) 5221 2845 203
Fax: +49 (0) 5221 2845 6203

Contact form

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